If you’re unable to find an account through another email, contact Spotify directly and let them know what’s happening. You can try using account recovery for different email addresses until you get the right credentials for the account that needs to be canceled. If your account is already set to Spotify Free, but you’re seeing a charge on your bill every month, you might have another account. Scroll down for instructions on how to cancel Spotify Premium through iTunes.
It’s also possible you pay through iTunes, and we’ve got you covered there as well. You can find their contact link under Payment on your account page. If you’re not seeing an option to change plans in Spotify, you might have your plan through a partner company such as your phone or internet provider. Enjoy Spotify’s free features, which include access to more than 50 million songs with ads on the web and the capability to bring your music abroad for up to 14 days. Once you click “Cancel Premium,” you’ll keep your Spotify membership until your next billing date, when you’ll be switched to the free tier.ĥ.
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